All orders are processed within 3 business days. And the shipping will take about 4-10 business days. So you are about to receive the package in 7-13 business days. You may also check more about shipping on ourShipping Policy.

If you haven’t received your package, please first check the tracking information and contact the carrier. If you still need help, reach out to our customer service team with your order number at support@keekon.com.

Yes, it’s 100% secure to purchase from our website. We use a leading eCommerce platform to handle our orders. All your private information involved in your order, including your name, credit card number and address, is kept safely and will never be disclosed.

We give our users a wide range of payment methods to choose from, including PayPal, Visa, American Express, MasterCard, Credit Card, Apple Pay, Google Pay, etc. Please select one according to your actual situation.

When you finish the payment, you will receive an email with your order information. You may also go to your account on our website to check the status of your order.

To value each customer and make efforts to deliver the best product and service, we have our own refund policy for different situations. You may check the details on ourReturn & Refund Policypage.

Specific customs requirements depend on your country. We are sorry that we are not responsible for any customs and taxes caused by your order.

Certainly we have! Whenever you have a question on our website or with our products, you can feel free to contact our support team at support@keekon.com. Our supporters are happy to receive your inquiries and suggestions, and will reply to you within 24 hours (on working time).

If you wish to pass your bracelet on to someone else, or if someone else has worn it before, you will need to reset your bracelet in order to be able to harness its energies again. You will need to cleanse the bracelet with Palo Santo incense sticks after passing the bracelet to someone else. Avoid using chemicals or cleaning agents such as soap, as the chemicals may potentially harm or damage the stones.

Our bracelets are relatively low maintenance; a general rule of thumb is to clean them after you wear them. As you should be wearing your bracelets often, it is imperative that they be cleaned. Simply wipe them down with a dry microfiber cloth before storing them.

Our bracelets are meant to benefit you and bring positivity to your daily life, as such it should be worn daily or as often as possible. However, due to the sensitive nature of the stones, we advise that you do not wear them while doing rigorous activities such as exercising. It is also not recommended to wear certain stones to shower or sleep.

Do not wear your Pixiu while you are bathing, as the Pixiu should not be directly exposed to dirt, and sometimes, the chemicals in soaps or conditioners could potentially damage the Pixiu as well. As the Pixiu is incompatible with dirt and unclean things, so do remember to take it off before making love.

Do not wear your Pixiu bracelet to sleep, as the energy of the Pixiu may cause disturbances and disruptions to your sleep.

Not everyone is suitable to wear the Pixiu. It is generally not recommended for children under 16, the elderly over 70, or pregnant women, as their energy may not align well with the Pixiu’s strong aura.

As the Pixiu is known to be a guardian and seeker of wealth, it will be best to place the bracelet in a glass bowl at the Wealth Sector of your home in the living room.

We do not advise exposing your Pixiu/bracelet to water as the stones are porous and any moisture absorbed may cause disruptions within the stones.

You should wear the Pixiu bracelet on your left hand, as the left side is traditionally believed to be the receiving side for wealth and good fortune. Wearing it on the right hand may symbolically give away the luck you attract.

A general rule of thumb for where your Pixiu should be facing when you're wearing it is to wear it with the Pixiu's legs facing towards you.

Yes, you can, but do so on your own discretion as the Pixiu or stones may potentially be scratched by metals or materials harder than them.

If you are planning for a loose fit, you can choose an extra of 0.5 cm; meanwhile, for a good fit, you can pick the exact size.

Certainly, additional charges may apply if the charms differ in pricing and you can top up the difference through a payment link or bank transfer.

Each bracelet is comprised of only one element and must be purchased individually. It is not advisable to combine metals, as doing so can deplete the efficacy of the earth element. However, two bracelets may be worn in a stacked arrangement. If you prefer to acquire just one bracelet, it is recommended that you choose a metal option for enhanced wealth and health, or opt for a water element bracelet to promote flexibility and prosperity.

It is acceptable to wear two distinct bracelets, each featuring different elements on the same hand.

The bracelets are constructed with elastic high-tension strings.